FAQs & How Tos

If you have questions relating to the Relocalization Network program or starting a Local Post Carbon Group, please visit out Questions & Answers page under the 'Groups' menu item.

If you have a question that isn't listed in the FAQ below, please us an email.


Questions:

  1. How do I join a Local Post Carbon Group on-line?
  2. How do I create a user account?
  3. How do I log-in?
  4. How do I change my password?
  5. How do I change my email address?
  6. What is a Personal Page or Personal Blog?
  7. What is the Community Blog?
  8. What is the forum? How do I create a forum post?
  9. How do I change my Personal Information and other Account Settings?
  10. How do I delete postings?
  11. How do I attach a file?
  12. What is the rich-text editor and how do I use it?
  13. How does the invite friends function work on Groups’ homepages?
  14. What does the personal contact setting feature do and how do I change my personal contact settings?
  15. How do I post an image to a webpage on the site?
  16. How do I create a directory listing?
  17. How do I create a poll?
  18. How do I unsubscribe from a group?


Answers:

1) How do I join a Local Post Carbon Group on-line?

Signing up for a group is a three step process.

  1. Create a user account.
  2. Log into the website with your username and password.
  3. Sign up for your group.

Most Local Groups have their membership set to “open.” This means that anyone, who is logged into the website, can click on the green “Join this Local Group now” button that is in the yellow sidebar under the name of the Local Group on the group's homepage. Clicking on this link will automatically make you a member of the Local Group.

Some Local Groups moderate their membership. For these Local Groups you will need to click on the green “Request to Join this Local Group” button in the yellow sidebar on the group’s homepage. An email will be sent to the Site Manager of the Group and they can chose to accept or decline your request. The system will send you an email with the Group Coordinator's response.

Once you are a member of a Local Post Carbon Group, you can participate in the Group Forum Discussions and post your blog post in the Community Blog.

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2) How do I create a user account?

In the yellow sidebar of any webpage on relocalize.net there is an area for you to enter your login name and password. Directly below the “Log in” button there is a link “Create a new account” that will take you to the user account registration page.

Required information is highlighted and marked with an asterisk (please note that your street address and phone number will not be displayed to the public). The “introduction” field is not required but a short description will allow other members to learn a bit about you. You may want to join a Local Group from the drop down menu of Local Post Carbon Groups.

Once all your information has been entered click “create a new account” and your new password will be email to the email address that you provided in the form.

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3) How do I log-in?

In the yellow sidebar of any webpage on relocalize.net there is an area for entering your login name and password. Your password will have been emailed to you when you register. Your browser will prompt you for the option to remember your password. Click the “Log in” button to log into the site.

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4) How do I change my password?

  1. Log into the website with your existing password.
  2. If you have forgotten your password there is a link in the password box where you can have a new password emailed to you.
  3. Click “my account” in the user menu at the bottom of the right hand yellow column.
  4. Click the “edit” tab at the top of the page. Enter your password twice on this new page.
  5. Click “submit” at the bottom of the page.

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5) How do I change my email address?

If you are able to log into the website, you can change your email address by clicking on the “my account” link near the bottom of the right hand side yellow sidebar. The link will take you to your personal settings page.

  1. Click on the “edit” tab at the top of this page.
  2. In the new page that appears change the email address in the appropriate text field and press the “submit” button at the bottom of the page.

If you entered an incorrect or no longer valid email address while you were creating a new account on the website, please send us an email and we will try and track down your account information. Please include your username if you can remember it.

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6) What is a Personal Page or Personal Blog?

All users, on relocalize.net, once they have created a user account with a log-in name and password, also receive a personal page or blog as part of their account. Users can use their blog page to display information about themselves and to publish and store blog postings. To find your personal blog page, scroll down on the right hand side column and click on the links "my blog" and "my account".

To create a new blog post, click on the link at the top of your personal blog page. You can go back and edit your blog postings as well as delete postings that are old or that you don’t want on your page anymore. You can post interesting articles, informative links to websites or your thoughts about something you saw that day.

When you create a blog post you have the option of selecting which groups, if any, you would like to associate your blog post with. When you select a group, your post will be displayed on the Community Blog on that group’s website. You will need to sign-up to a group before you can post to their community blog. You will not have the option of assigning your blog posting to a Group, if you are not a member of any Group.

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7) What is the Community Blog?

The Community Blog is a compilation of all Group members' personal blog posts. The Community Blog is a great opportunities to get to know other members in your Group and in the Relocalization Network. It can be used as a communication tool to share experiences, stories and information and to spark conversations.

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8) What is the forum? How do I create a forum post?

The forum is area for more formal discussions and dialogue is organized under discussion topics. Anyone can create a new discussion topic by finding the “create content” on the right hand side toolbar and selecting “forum topic.”

The forum works as a conversation thread. A forum discussion will start off on a specific topic and will continue as a conversation as people add comments. All forum postings live on the group pages as well as in the general forum of the website.

If you belong to multiple groups, some of the groups may be public, others may be private. Forum posts have the option to be send throughout the group as email. If you belong to multiple groups, any member of the group can reply via email, even if your group is private.

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9) How do I change my Personal Information and other Account Settings?

Click on the "my account" link in the yellow sidebar. At the top of your account page, click on the "edit” tab. Your account settings are stored on this page and can be edited from here. To change your personal information, select the link “Personal Information” at the top of this same page. Fill in or edit the information in the fields and press “Submit.” The only information that will be displayed to the public is your username, city, country and your introduction.

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10) How do I delete postings?

Click “edit" for the post you wish to delete. If the post can be deleted, you can click on the delete button at the bottom of the edit page. You will be prompted to confirm your deletion request. Once you have deleted a post you cannot recover the page.

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11) How do I attach a file?

Files can be attached to blog posts, events and news items. At the bottom of the page for creating a new posting click on the “File attachments” link. A field will appear that will allow you to “browse” your computer for the file you want to upload. Once the file has been highlighted click “attach”. The file will be uploaded and a link displayed in the post once it has been submitted.

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12) What is the rich-text editor and how do I use it?

The rich-text editor allows you to format your text without having to write in HTML . You can enable this feature by clicking the link "enable rich-text" that is below the Body textbox on all pages that you are creating or editing content. When you disable the rich-text editor, you will see the HTML code for the formatting that you have created. Remember to press “submit” when you are done posting or editing an item.

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13) How does the invite friends function work on Groups’ homepages?

Click on the invite friends link under Membership Features in the yellow sidebar on your Local Group’s homepage. You will be taken to another page where you can input your friends' email addresses. In the textbox below there is an outline of a message that will appear in your friends' email inboxes. Please feel free to personalize the text, but remember to keep the instructions intact. To send the email and invite your friends to join your Local Group, press the submit button.

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14) What does the personal contact setting feature do and how do I change my personal contact settings?

Members (everyone who creates a user account for themselves) can be contacted through their personal contact page, if they have enabled this function (see below). Whenever you see a username on the website, eg. author of a post, it is always linked to the user's profile page. Once you get to the person's profile page, you should see a tab at the top of the page for 'contact'. Click on the 'contact' tab and it'll take you to a page where you can write a message, which is then forwarded to the person's email account.

We don't list user email addresses firstly to protect user privacy and second to save everyone from getting more spam! However, if you would like to share your email with others, you can write it in your bio, or add it to your posts.

To see whether you have your preferences set to receive emails from your contact form, click on “my account” in the yellow side bar under the User Menu. This will take you to your profile page, then click on the “edit” tab. Scroll down the page and find the box for 'Contact Settings'. Make sure that the Personal contact form box is checked if you would like to be available for contact. Remember to save your changes by clicking “submit”.

This feature allows other users to contact you through the website, while not revealing your email address. If someone sends you a message via your contact form, the message will be forwarded to your email inbox (the one you used to create your relocalize.net account).

Here is what an email sent via the contact form will look like:

RECIPIENTS NAME,

SENDER'S NAME (link to sender's profile page) has sent you a message via your contact form (link to sender's contact form) at relocalize.net.

If you don't want to receive such e-mails, you can change your settings at --link to recipient's profile page--.

Message:

YOUR MESSAGE HERE

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15) How do I post an image on webpages on the site?

When you trying to post a photo to a blog post, you will need to be in the edit/create content page of the post.

  1. Enable the rich text editor. The “enable rich-text” link is found below the Body textbox.
  2. Make sure your cursor is in the textbox where you would like the image to appear.
  3. Click on the camera icon in the tool bar at the top of the textbox.
  4. A new window will appear that will show you all the images that you have uploaded to the site previously.
  5. To upload a new image, click on the “Upload” button at the top of the page. You will be taken to a new page that will ask you to browse for the image that you want to add. Find the photo and fill in the required fields that are indicated by the red asterisks.
  6. Press “submit.”
  7. You will be taken back to the first page in the new window, where the newly uploaded image will appear. Click on the image that you want to add to your post.
  8. The image you selected will appear in a new window along with other information about the image. You will be able to change the size, title, alignment and other features. Please keep the Insert Mode as HTML.
  9. Press “Insert.”
  10. Your image will appear in the textbox.

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16) How do I create a directory listing?

Directory listing are a means of displaying information about a particular topic. For instance if your Local Group is collecting information on all local green businesses, that information could be listed in a directory listing.

To create a directory listing so that will appear on your homepage, click on the “create directory listing” link in the yellow sidebar when you are on your homepage. Fill out the information and press “submit.” Your post will appear in a separate blue box on your homepage.

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17) How do I create a poll?

To create a poll, find the webpage that will prompt you for information in order to create your new poll. There are three ways to find this page:
1) Hover over the “create content” link in the yellow sidebar under the user menu and select poll.
2) If you are on your Local Group's homepage click on the (add new) link next to the Group Poll title.
3) Or if you are on your homepage, find the link in the yellow sidebar to "create poll."

Your poll will appear in the yellow sidebar on the website until another poll is created. The poll will also be posted in the poll page where you can view all previous polls and will also appear on your Local Group’s homepage.

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18) How do unsubscribe from a group?

To unsubscribe from a group you'll need to follow these steps:

  1. Log in to Relocalize.net with your username and password
  2. Go to the page of the group that you want to unsubscribe from - all of the groups you belong to are listed on the right hand yellow side bar in the 'My Groups' box.
  3. When you get to the group page, again on the right hand side bar in the third box down, under the name of the group you should see a link for "my subscription"
  4. Click on the link at then on that page you'll see an option to unsubscribe from the group.

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Do you have question about the website that you would like us to answer? Please send us an email.



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